Plans to close ticket offices at railway stations in England

Courtesy: The Guardian London.

There are plans to close ticket offices at railway stations in England over the next three years.

According to a media report from London, the Rail Delivery Group (RDG) has proposed to close all ticket offices except for a few major stations.

According to media reports, Rail Delivery Group says that staff will be present at railway stations for ticket purchase, travel advice and assistance to the elderly and disabled.

The media report further states that a 21-day consultation has been started to get public opinion on the proposals. Rail unions and disability groups have expressed concern over plans to close ticket offices.

According to media reports, currently 3 out of every 5 stations have a ticket office, some with part-time staff.

Chief executive RDG says that last year only 12 percent of tickets were purchased from ticket offices and others online or from vending machines.

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